Whether you are dealing with commercial trade debts, overdue consumer invoices, or Tribunal order enforcements, our Auckland-based team recovers overdue accounts quickly – protecting both your bottom line and your brand reputation
You only pay commission when we collect your money and return to you
Local expertise in N Z debt collection law and credit terms
Modern skip tracing, firm negotiation, and fast legal escalation when required
Unlike traditional agencies, we don't lock you into expensive annual contracts or subscription tiers. Submit a single overdue invoice or outsource you entire credit control ledger
If your terms of trade allow for collection cost recovery under NZ contract law, the debtor pays our fee --- cost your business nothing.
Debtor moved or gone quiet? We use propriety NZ databases, credit bureau intelligence, and local skip tracing to locate missing debtors fast
When negotiations stall, we handle all forms of legal enforcement through the courts and tribunal system
We are experts in the field of debt collection, credit management and legal process training
We tailor our credit-control and debt-recovery approach to New Zealand laws, market norms, and your industry so you stay compliant while getting paid faster.
Step 1: Submit Your Debt
Upload your unpaid invoices, agreement, or Tribunal order online in under 2 minutes. No paperwork delays.
Step 2: Demand & Negotiation
We issue formal notices and open direct negotiations. Over 80% of debts are resolved or placed on structured payment plans during this phase.
Step 3: Skip Tracing and Investigation (If needed)
If a debtor vanishes or disputes the claim, we utilise comprehensive Nz tracking data and legal dispute resolution.
Step 4: Full Recovery or Court Action
Once collected, funds are transferred straight to your bank account. If non-compliant, we escalate through Nz Court Enforcement with your prior approval.
We operate on a strict No Win, No Fee policy. You do not pay any commission unless we successfully recover money on your behalf. For debts in New Zealand that are less and 12 months old, our recovery commission rates are among the lowest and most competitive in the industry. For accounts older than 12 months or complex disputes, we offer fleible, negociated commission structures.
A: Unlike large corporate agencies where your account is just a line item on a spreadsheet, we limit the number of clients we work with to provide a much more personal, tailored service. You receive direct access to experienced recovery specialists who understand your business, maintain open communication, and take a firm yet professional approach to getting your money back.
A: While our primary office is based in Auckland, our debt collection, skip tracing, and credit management services operate nationwide across New Zealand. We also regularly handle international debt recovery enquiries for overseas businesses pursuing debtors located in NZ.
A: We have extensive experience across a wide variety of sectors, including accountancy, trade services, commercial finance, telecommunications, media, property management, and wholesale trade. Whether you have B2B commercial invoices, unpaid trade accounts, or Disputes/Tenancy Tribunal orders, we tailor our recovery strategy to your specific industry needs.
A: Yes, in many cases. If your business has clear, enforceable Terms of Trade or Credit Agreements signed by the debtor that allow for collection cost recovery under New Zealand contract law, we can add our commission and recovery fees directly onto the debtor’s balance—costing your business zero.
A: Action begins immediately upon receiving your overdue invoice, debtor details, and supporting documentation. Initial demand notices, background checks, and debtor contact attempts are initiated within 24 hours to maximize the speed of recovery.
A: We utilize advanced New Zealand database intelligence, credit bureau networks, public registry checks, and localized field search techniques (skip tracing) to locate debtors who have changed phone numbers, addresses, or operating names.
P.O. Box 34753, Birkenhead, Auckland, New Zealand, 0626
Monday to Friday 09:00 to 18:30 and
Saturday we work until 15:30
We are always available to solve your problem colin@superiorcreditmanagement.com